Westside Dental Care Data Protection Notice

From 25th May 2018, Europe’s data protections laws are changing and the new General Data Protection Regulations (GDPR) will come into force. This will change the way businesses can handle information of customers.

Data Protection Code of Practice

This lays out procedures that ensure Westside Dental Care staff are complaint with the new GDPR laws.

What Personal Data Do We Hold?

To provide our patients with a high standards of dental care, we need to hold personal information. This personal data can include:
• Patient details such as full name, date of birth, address, contact numbers etc.
• Medical history including medical practitioner details where applicable
• Records of consent to treatment • Correspondence relating to the patient and other medical professionals. For example dental hospital referrals.

Why Do We Hold Information?

It is important to keep accurate and up to date data to ensure patients are provided with safe and appropriate care.

Retaining Information

Westside Dental Care will retain your dental records prosthetic models whilst you are a patient and when you cease to be a patient for at least 11 years or for children, until they reach 25 years old, whichever is the longest.

Security of Information

Personal data is held in the practices secure computer system and occasionally in a locked manual filing system. The information is only accessible to authorised team members and the system is backed up daily.

Disclosure of Information

To provide proper and safe care, Westside Dental Care may need to disclose personal information about you to:
• Your general medical practitioner
• Other health professionals caring for you
• Agents and Third parties as required by law
Disclosure will take place on a ‘need-to-know’ basis. Only those organisations who need to know to provide care for you and for the proper administration of Government (whose personnel are covered by strict confidentiality rules) will be given the information.
In very limited circumstances or when required by law or a court order, personal data may have to be disclosed to a third party not connected with your health care. In all other situations, disclosure that is not covered by this Code of Practice will only occur when we have your consent.
Where possible you will be informed of these requests for disclosure.

Access to your Records

You have the right to access and receive a copy of your records. Parents may access their child’s records if this is in the child’s best interests and not against a competent child’s wishes. To request your records, a request must be put in writing and address it to the Practice Manager

If you do not agree

If you do not wish the personal data that we hold about you to be disclosed or used in the way that is described in this Code of Practice, or if you wish to withdraw consent, please discuss the matter with your dentist. You have the right to object; however, this may affect our ability to provide you with dental care.